Organizational Change – Beyond Hard?

Organizational Change – Beyond Hard?

On April 11, I had the pleasure of speaking at the IABC Strategic Corporate Communications Leadership Summit in D.C. To introduce my topic of “Communicating Organizational Change,” I asked participants to complete a simple sentence: Change is… The potential responses...

Appreciating The Ability To Help

I recently helped to lead a focus group of customer service representatives whose role is to help people in need. A participant shared how at the end of each day when she and her husband commute home together, she shares a story of the most positive memorable call of...

Internal Communicators Wear Three Hats

Internal communicators play an essential if under-appreciated role in helping organizations communicate, inform, engage, and connect employees. Over the years, I have spoken about their special role at the intersection of organizational life and the multiple hats they...

Why spark?

In starting on this entrepreneurial journey, I went through an exercise to identify my values. One of my core values, upon reflection, was to see, cultivate, and appreciate the unique talents of each person who had worked for me in my leadership roles.  That unique...