by Angelo Ioffreda | May 7, 2014 | news
I recently helped to lead a focus group of customer service representatives whose role is to help people in need. A participant shared how at the end of each day when she and her husband commute home together, she shares a story of the most positive memorable call of...
by Angelo Ioffreda | Apr 9, 2014 | news
In starting on this entrepreneurial journey, I went through an exercise to identify my values. One of my core values, upon reflection, was to see, cultivate, and appreciate the unique talents of each person who had worked for me in my leadership roles. That unique...
